Contact information

At BloomyLux™, we are committed to delivering clear, reliable, and accessible communication for all customers. Whether you have questions about your order, product usage, shipping, returns, or general support, our team is here to help.

How to Contact Us

For all customer service inquiries, please reach out to us via email:

📩 Email: support@bloomyscalpbrush.com

Our support team is available 7 days a week and aims to respond to all messages within 02–24 hours.

What We Can Help You With

You can contact us for:

Order status or tracking updates

Product questions 

Warranty or defect issues

Return & refund assistance

Technical support and usage guidance

General store inquiries

Response Time

We strive to provide timely and helpful support.

Standard response time: 02–24 hours

Holiday or peak season: May take slightly longer, but we will always get back to you as soon as possible.

Important Notes

Please include your full name, order number, and email used at checkout when contacting us.

If your inquiry relates to shipping, kindly attach any relevant photos (e.g., damaged packaging, defective product).

All communication related to orders will be handled via email to ensure accuracy and proper documentation.

Our Commitment

At BloomyLux™, your experience matters. We are dedicated to delivering exceptional service, transparent communication, and support that helps you feel confident on your hair restoration journey.