Shipping policy

Order Processing:
We aim to prepare all orders within 1–3 business days.
Please note that certain factors may affect processing times, such as incomplete payment, insufficient address details, or increased order volume during peak seasons. In such cases, we will contact customers via email to ensure successful delivery.

Shipping Time:
Our estimated delivery time is 7–10 business days for the United States and 10–14 business days for international destinations.
Some external factors may influence delivery speed, including:
– Weather conditions
– Holiday periods
– Carrier-related errors
Although these circumstances are beyond our control, we will do our best to update you using all available information.

Taxes and Duties:
Please be aware that your order does not include any customs taxes or duties imposed by your country. These charges are the customer’s responsibility. For clarification on possible fees, kindly contact your local customs office.
Important: The BloomyLux™ cannot be held responsible for delays caused by customs clearance procedures. The release of your package depends solely on customs authorities.

Order Cancellation:

If you need to cancel your order after payment, please contact us and we will do our best to assist. However, cancellations are not guaranteed, as orders are quickly forwarded to the warehouse. If processing or shipping has already begun, cancellation will not be possible and a return request will be required once you receive the item.